FAQ
Below FAQ are some common concerns of our clients have before or after purchasing the products, if you have other questions, please just send it to service@poshfur.com
Please notice the estimated arrival time includes processing time and shipping time.
Processing time: 1-3 business days (don't include weekends).
Shipping time:
1. The standard shipping: 7-15 business days, the logistics carrier company is USPS.
2. The fast shipping: 5-7 business days, the logistics carrier companies are DHL/UPS/FedEx/ARAMEX.
When we ship out your order, you will get an email notice of the tracking number. If you don't know how to track, please send email to service@poshfur.com. we'll reply you within 24 hours during business days.
You can read our size chart and measure guide through this link: https://www.poshfur.com/pages/size-measure-guide
We use the international security certificate. Your personal information will not be disclosed.
Yes, the products you see are the same as the products you will receive, including styles and materials. We follow the WYSIWYG rule.
We accept the safest PayPal payment. You can use PayPal payment method by all types of credit or debit cards.
Please read our return & exchange policy here: https://www.poshfur.com/pages/return-refund-policy
We'll reply your email within 24 hours during Monday-Friday, and will reply within 24-72 hours if you mail us at weekends. Please make sure that your email address is correct.
Please contact us within 24 hours. We will change the order information for you, including changing the size, color, style, shipping address, etc.
1. If you ask to cancel the order before we shipping out it, your order can be canceled free of charge.Please contact our customer service email or online chat in time.
2. If you ask to cancel the order after we have shipped out the package, the order couldn't be canceled in this condition, hope you understand. You can choose to return after you receive the order.
Unable to find satisfactory answers ?
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